If the software is accidentally launched as 'Multi User' the software will display the above error because it is looking for a license server that actually does not exist. Verify in the Autodesk Account if the correct license is used. How to set up the Autodesk Network License Manager on a Mac.How to set up the Autodesk Network License Manager on Linux.How to set up the Autodesk Network License Manager on Windows.If request times out appears check with IT on a solution.Įnsure the License server is properly setup by using the following guidance:.If a reply returns then proceed with the following solutions.Solution: Before doing the following, first check that the server can be reached via the ping command: